Help center · Subscriptions
I paid but I do not have my benefits
My den → Futé+ → Restore purchases. The app asks the App Store or Play Store again what you bought and re-enables your access.
Also check that you are signed in to the SAME Apple or Google account used for the purchase: that is the most common cause.
If nothing helps, write to [email protected] with the purchase date and the store.
Still stuck?
Write to us at [email protected] — we usually reply within 1 to 2 business days.