Delete your Prix Futé account

From the app

Open the Prix Futé app, go to the « Me » tab, then « My account », then « Delete my account ».

You will be asked for your password to confirm it is really you. Deletion is immediate.

If you no longer have access to the app

Email [email protected] from your account's email address, asking for its deletion.

We process the request within 30 days and confirm the deletion by email.

What is deleted

Your profile: name, email address, password, photo, preferences and language.

Your shopping lists, favourites, price alerts and in-app browsing history.

Your location and the stores you saved.

Your carrots, level and badges.

What is kept, and why

The prices you reported stay in the catalogue, but they are detached from your account: nothing can be traced back to you. Removing them would distort the prices shown to other people.

Your product and store reviews follow the same rule: they stay published, without an author, so the average rating remains accurate.

Subscription invoices are kept for ten years, as tax law requires. They contain only the amount, the date and the invoice number.

Technical logs (IP addresses, errors) are erased after 90 days.

Your subscription

Deleting your account does not cancel your subscription: it is managed by the App Store or Google Play, not by us.

Cancel it first in your phone settings, otherwise you will keep being charged.

Deleting only part of your data

You can delete your lists, favourites and alerts directly in the app, without closing your account.

For anything else, email [email protected].